This policy explains how cancellation, rescheduling and refund requests for BOXERCISE coaching and sessions are handled. The service-specific terms provided to you before purchase apply together with this policy and any rights available under applicable law. Please review the package terms before making a payment or booking.
1. Membership and package cancellation
To request cancellation of a membership or coaching package, contact BOXERCISE using the details below and identify the service you purchased. Any notice requirement, cancellation effective date, recurring payment arrangement and treatment of unused sessions will be as stated in the package terms provided to you before purchase. If a term was not made clear to you, contact the team for clarification.
2. Session rescheduling
Session changes are subject to coach and schedule availability and the rescheduling conditions communicated for your package. Please contact BOXERCISE as early as possible if you need to change a booking. The team will confirm whether an alternative time is available.
3. Missed or late-cancelled sessions
If you cannot attend a booked session, notify BOXERCISE as soon as possible. Whether the session can be rescheduled, carried forward or otherwise adjusted depends on the conditions communicated for your package before purchase and applicable law.
4. Refund requests
Refund eligibility is assessed against the package terms provided before purchase and applicable law. To request a review, contact BOXERCISE with your name, the service or booking details, payment reference sufficient to identify the transaction, and the reason for your request. The team will review the information and communicate the decision and any next steps. No fixed refund percentage or processing period is promised by this policy.
5. Changes or cancellations by BOXERCISE
If BOXERCISE needs to cancel or materially change a session, coach or service arrangement, the team will contact affected customers and discuss an appropriate alternative or other resolution under the applicable package terms and consumer law.
6. Statutory rights
Nothing in this policy is intended to remove or restrict any right or remedy that you may have under applicable consumer protection law. If a term in a package conflicts with a mandatory legal right, the mandatory legal right will apply.
7. Contact
For cancellation, rescheduling or refund enquiries, contact BOXERCISE:
- Email: Boxercisework@gmail.com
- Phone / WhatsApp: +91 96800 46006
See also our Terms & Conditions.