1. About this policy
This Privacy Policy explains how BOXERCISE handles personal information when you visit boxerciseclub.com, submit a website form or use a website tool. BOXERCISE is the fitness coaching brand operating this website. For privacy questions or requests, you can contact us using the email address or phone number in the Contact section below.
Submitting an enquiry allows us to contact you about that enquiry. Promotional messages are optional and are sent only where you have separately chosen to receive them.
2. Information we collect
Information you provide
- Consultation enquiries: your name, phone number, email address, programme interest and any goals or other information you choose to include in the message field.
- BMI follow-up requests: your name, mobile number, email address, height, weight, and the BMI result or category associated with your submitted request.
- Submission information: technical request identifiers and submission timestamps where generated by the relevant form or delivery service.
- Communications: information you provide when you contact us by email, phone or WhatsApp.
The consultation form may include a required choice allowing us to contact you about your enquiry. Any marketing choice is separate and optional. The BMI and calorie calculations are performed in your browser. BMI measurements are sent to form delivery providers only when you choose to submit the BMI follow-up form. The calorie calculator does not submit its inputs or result through the calculator itself.
Fitness-related information
Height, weight, BMI and fitness goals can relate to your health. Please do not submit medical diagnoses, medical history, payment-card details or other sensitive information through general website forms or the chat assistant. Share information relevant to your enquiry only.
Website chat assistant
The website chat assistant is intended for general questions. The current website project is configured without an external chat endpoint and does not intentionally store chat messages. Do not enter personal, medical or payment information into the assistant. This description will be updated if the chat service or its data handling changes.
Technical information
When your browser connects to the website, its hosting and service providers may receive technical information such as your IP address, browser type, device information and request details as part of delivering and protecting the service. The website may also load third-party resources, such as fonts. See the Cookie Policy for information about cookies and similar technologies.
3. How we use information
- To respond to consultation and service enquiries and contact you about the request.
- To calculate and display BMI information and, where you submit a follow-up request, respond to that request.
- To discuss, arrange and provide coaching services if you decide to enrol.
- To send promotional updates only where you have separately opted in.
- To route, deliver and manage form submissions, including identifying duplicate or incomplete requests.
- To maintain website operations, address misuse and meet applicable legal obligations.
We do not sell your personal information.
4. Storage and service providers
Website enquiry and BMI follow-up forms are configured to use Google Apps Script and Google Sheets to receive or record submissions, and FormSubmit to forward form information to the business inbox. These providers process information under their own terms and privacy practices. Access permissions, retention settings and provider-side security are important; we limit access to the information to people who need it to handle enquiries and services.
- Google Apps Script and Google Sheets: used to receive and record form submissions.
- FormSubmit: used to forward form submissions to the business email account.
- Email and font services: the website uses an email service for replies and may load the Manrope typeface from Google Fonts.
- External social services: links to WhatsApp, Instagram and Facebook take you to those services, which apply their own privacy terms.
- Website hosting: the website is hosted by the provider selected for the live deployment. The provider may process technical request data and maintain operational or security logs.
Service providers may process information in India or other countries depending on their infrastructure and settings. We use providers to support website delivery, enquiry handling and communications, and expect their use to be consistent with applicable data-protection requirements.
Data security
We take reasonable steps appropriate to the nature of the information and the services used to protect enquiry information against unauthorised access, loss, misuse or disclosure. Form connections use HTTPS endpoints in the website project. No online service can be guaranteed completely secure. Please do not send sensitive medical or payment information through general website forms.
5. Sharing information
Information may be accessed by BOXERCISE personnel who handle enquiries and coaching, and by the service providers described in this policy where needed to operate the website and respond to you. We may disclose information where required by law or in response to a valid legal process. We do not sell personal information.
We publish a client's name, photograph, results or testimonial only where appropriate permission has been obtained. You can contact us if you have a question or concern about client content displayed on the website.
You can withdraw optional marketing consent at any time by using the unsubscribe or opt-out method in the message, where available, or by contacting us.
6. Retention
We keep enquiry and follow-up information for as long as reasonably necessary to respond to you, manage a resulting customer relationship, maintain appropriate business records and meet applicable legal requirements. Information that is no longer required should be securely deleted or de-identified, subject to lawful record-keeping needs and routine backup cycles.
7. Your choices and privacy requests
Depending on applicable law, you may request access to or correction of personal information, ask for deletion, withdraw consent where processing is based on consent, or opt out of optional marketing. Withdrawal does not affect processing that took place before the withdrawal. We may need to verify your identity and may retain information where required by law.
To make a privacy request or raise a concern, email Boxercisework@gmail.com or call/WhatsApp +91 96800 46006. Please describe your request and the contact details you used when submitting the relevant form.
Grievance and privacy complaints
For a privacy concern, complaint or request, contact BOXERCISE using the email or phone number above with the subject line “Privacy Request” or “Privacy Grievance”. We will review the matter, may request information needed to identify the relevant submission, and respond within the time required by applicable law. This contact route does not waive any right you may have to approach a competent authority.
8. Children's privacy
The website enquiry forms, BMI tool and coaching information are intended for adults aged 18 and over. People under 18 should not submit personal information through these forms or enrol through this website. If you believe a person under 18 has submitted information, please contact us so we can review the request and take appropriate steps in accordance with applicable law.
9. Third-party links
The website may link to third-party websites and services. Those services operate independently and have their own privacy policies and practices. Please review their terms before providing information to them. BOXERCISE is not responsible for the privacy practices of external websites.
10. Changes to this policy
We may update this Privacy Policy when our website, services or information practices change. The “Last updated” date at the top of this page identifies the current version. Material changes will be reflected on this page.
11. Contact
For questions about this Privacy Policy or the way BOXERCISE handles information, contact:
- Email: Boxercisework@gmail.com
- Phone / WhatsApp: +91 96800 46006
- Website: https://boxerciseclub.com/